Harbour House in Niagara-on-the-Lake offers a tranquil retreat with a rich port town history. The hotel features luxurious accommodations just blocks from Queen Street and local attractions. Guests can enjoy a blend of high-end hotel amenities and the coziness of a classic bed and breakfast. Its proximity to the Niagara River enhances the serene experience while providing opportunities for outdoor activities.
Location
Harbour House is located mere blocks from the shops, restaurants, and art galleries of Niagara-on-the-Lake's historic Old Town. The hotel's position allows easy access to the Niagara River Recreational Trail, which offers scenic walking routes and local farm stands. Guests can utilize the on-site parking and enjoy convenient shuttle services to nearby attractions starting in the evenings.
Rooms
The guest rooms at Harbour House combine premium accommodations with a cozy atmosphere. Each room features king-sized pillow-top beds, hypoallergenic duvets, and Egyptian cotton linens. Many rooms also include additional luxuries, such as whirlpool tubs or multi-head showers. The honeymoon suite offers an oversized bathroom with a whirlpool tub overlooking the river, complemented by a flat-screen television for guest entertainment.
Eat & Drink
Guests can start their day with a complimentary European-style breakfast served in the beautiful Conservatory. This breakfast includes a variety of baked goods and locally sourced produce. For lunch or dinner, Zees Grill presents classic dishes with a modern twist, while the HobNob Restaurant features nostalgic cuisine and a lovely view of the historic golf course. An afternoon wine sampling is available for those wanting to experience local vintages.
Leisure & Business
The hotel provides a respite along the Niagara River, ideal for leisurely walks or exploring historical sites. The Cayuga Room accommodates small meetings of up to 14 guests, featuring modern audiovisual equipment. Guests can unwind in the patio garden or participate in a social hour with local wines and cheese offerings, enhancing their stay with enjoyable experiences.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
great location
friendly staff
lack of table for games/cards
could be friendlier service
8.2/10
Great
Rooms
8.3
Location
9.3
Service
8.7
Dining
8.3
Guest reviews
8.2/10
based on 20 reviews
4.5/5
based on 1464 reviews
9.3
9.3/10based on 609 reviews
#5 of 16 hotels in Niagara-on-the-Lake based on Tripadvisor
Tommy
United Kingdom,
June
2024
8.8/10
My stay at the hotel was quite comfortable and luxurious, although I still prefer the cozy charm of the B&B we visited on our last trip to NOTL. The rooms were spacious and well-appointed, offering a relaxing retreat after a long day. The service was attentive and friendly, with a genuine desire to ensure guests have a great experience. The location was perfect for exploring the town and enjoying the nearby attractions, despite a minor issue with the curtain in our room. The dining experience exceeded my expectations, providing a variety of delicious options to start the day on a high note.
Rooms
8.0
The rooms were nice and spacious, offering a luxurious experience.
Service
9.0
The service was very attentive and the staff were very friendly and helpful.
Location
9.0
The hotel is beautifully located within walking distance of parks, shops, dining, and theaters in Niagara-on-the-Lake.
Dining
9.0
The dining experience was wonderful with a variety of delicious options.
Facilities
9.0
The facilities provided a luxurious touch to the overall experience.
George
United Kingdom,
April
2024
8.0/10
My stay at the hotel was delightful. The rooms were very spacious, exceptionally clean, and very welcoming, complete with a lovely fireplace and a wonderful bathroom. They just needed a bit of upkeep, but overall, a cozy atmosphere.
Rooms
8.0
The rooms were very spacious, exceptionally clean, and very welcoming. I noticed that the unit sometimes freezes on the roof, so I had to turn it off and let it sit for a while before turning it back on. Despite this small inconvenience, the comfort level was great.
Service
9.0
The service provided by the staff was wonderful. They were obviously committed to ensuring every guest had a memorable experience. While not overly necessary, their friendliness and dedication shone through.
Location
9.0
The location of the hotel is ideal, wrapped up in the idyllic setting of Niagara-on-the-Lake. It's very walkable to the town, just a block or so from the main street, and by the river. Perfect for exploring the historic area and enjoying the shops.
Dining
7.0
The dining experience was lovely, with included meals and afternoon wine. The different casseroles served in the morning were a nice touch, although I wished for slightly more substantial options. Despite this, there are plenty of dining choices in town to satisfy any craving.
Facilities
7.0
The facilities provided were good, with everything one would need for a comfortable stay. However, they could benefit from a bit of enhancement to match the overall charm of the hotel.
Arnold
United Kingdom,
April
2024
9.0/10
The hotel in the idyllic location of Niagara-on-the-Lake was very comfortable and cozy, offering a wine/cheese hour and breakfast onsite before heading out for the day. The service was exceptionally friendly and helpful throughout our stay, although some staff members were not as welcoming. The location near the main road but still away from the busy tourism area was excellent. The dining experience featured a marvelous spread, especially on Christmas morning. The facilities were top-notch, providing everything needed for a delightful stay.
Rooms
9.0
The rooms were very comfortable and spacious, perfect for a relaxing stay in the charming town.
Service
8.0
The majority of the staff were exceptionally friendly and helpful, contributing to a pleasant stay.
Location
10.0
The location was spot on, close to everything yet away from the crowds, ideal for exploring the wineries and enjoying the tranquility of the area.
Dining
9.0
The dining experience was marvelous, offering a fine selection of dishes and a delightful ambiance, especially during the holiday season.
Facilities
9.0
The facilities were top-notch, providing everything needed to enhance the guest's experience and enjoyment during the stay.
James
United States of America,
April
2024
8.2/10
My stay at the hotel was quite enjoyable overall. The location was perfect, just a few blocks away from the main road, offering a nice distance from the busy tourist area while still being within easy walking distance to the town and theatre. The rooms, though in need of a refresh, had lovely hardwood floors and a relaxing jetted tub. The service was impeccable, making my early spring getaway feel wonderful. However, the dining could have been more diverse, and the room lighting was a bit dim for my taste.
Rooms
7.0
I loved the hardwood floors in the garden room and the relaxing jetted tub, but the room could use a refresh. It was a little dark at night for my liking.
Service
9.0
The service, from the way staff opened and shut doors around 8:30 am on both evenings to the overall attentiveness, really enhanced my stay, making it a perfect early spring getaway.
Location
8.0
The hotel is ideally located a few blocks away from the main road, offering a peaceful ambiance with easy access to the town and theatre. Very close to Main Street for lovely lakeside walks.
Dining
9.0
The dining experience was of excellent quality, with diverse options and a cozy atmosphere for socializing with other guests. The handmade pasta was a standout.
Facilities
8.0
The facilities were well-maintained and provided a comfortable and enjoyable stay.
Jack
United States of America,
March
2024
8.6/10
I had a wonderful stay at this hotel. The rooms were very nice and one of the quietest rooms I have ever stayed in, making it very comfortable and cosy. It would have been even better if there was a table for playing games/cards in the room. The location was ideal, close to the front entrance, and within walking distance of the Festival theatre, shops, and restaurants. The dining experience was a joy with a variety of hot and cold options, including fresh fruits. The service was top-notch, professional, pleasant, and met all our needs, although it could have been a bit friendlier. Overall, a great value for the money.
Rooms
9.0
The room was very nice and one of the quietest I've stayed in, very comfortable and cosy.
Service
8.0
The service was professional, pleasant, and met all of our needs.
Location
9.0
The location was excellent, close to the front entrance, and within walking distance of the Festival theatre, shops, and restaurants.
Dining
8.0
The dining experience was delightful with a variety of options including fresh fruits.
Facilities
9.0
The facilities were great, met all our needs.
great location
lack of table for games/cards
John
United Kingdom,
January
2024
9.0/10
My stay at the hotel exceeded all expectations! The rooms were luxurious and cozy, featuring a very comfortable bed and a lovely fireplace. The only downside was a dog barking from 8:30 until midnight when the owners returned to the room.
Rooms
9.0
The rooms were luxurious and cozy with a very comfortable bed and a lovely fireplace.
Service
9.0
The service was friendly and very attentive. They even made dinner reservations for us and organized a wine tasting.
Location
10.0
The hotel's location was perfect, walking distance to the Shaw Festival theatres, shops, and restaurants, yet very quiet. It was an ideal place to enjoy all that Niagara-on-the-Lake has to offer.
Dining
8.0
The dining experience was excellent, especially the 'cooked' dish. The food had the perfect variety and was very tasty.
Facilities
9.0
The hotel's facilities were top-notch, adding to the luxurious experience during the stay.
Christopher
United States of America,
January
2024
9.0/10
I had a wonderful stay at this hotel! The rooms had a nice layout with a fireplace, and although there was no dresser, there were stands for our suitcases and a spacious closet. The location was perfect, walking distance to the main street for shopping and dining as well as the lake for relaxation. The service was very helpful and made our stay easy and relaxing. The dining experience was excellent with local wines served in the afternoon. Overall, it was a fantastic place for comfort and convenience!
Rooms
9.0
The rooms were very comfortable and in a great location.
Service
9.0
The staff was welcoming and professional, making our stay easy and relaxing.
Location
10.0
The hotel is wrapped up in the idyllic location of Niagara-on-the-lake, close to restaurants, shopping, and the waterfront.
Dining
8.0
The dining experience was fantastic, especially with the local wines served each afternoon.
Facilities
9.0
The facilities were great, and the hotel had everything we needed for a comfortable stay.
Warren
United States of America,
December
2023
9.0/10
My stay at the hotel was truly delightful. The rooms were nice and spacious, well-decorated, and the bathroom was very functional. The breakfast was lovely, although the ambiance was a little dark at night for my liking. The service was top-notch, very friendly, accommodating, and professional, making my early spring getaway wonderful. The location was beautiful, with a short walk to town and a quiet, picturesque street close to the Shaw Festival theatres, shops, and restaurants. The dining experience was excellent, providing a variety of healthy foods that exceeded my expectations.
Rooms
9.0
The rooms were nice and spacious, well-decorated, and the bathroom was very functional.
Service
9.0
The service was very friendly, accommodating, and made my stay truly enjoyable.
Location
9.0
The location was beautiful with a short walk to town and on a quiet, picturesque street close to the Shaw Festival theatres, shops, and restaurants.
Dining
9.0
The dining experience was excellent, providing a variety of healthy foods that exceeded my expectations.
Facilities
9.0
The facilities were top-notch and added to the overall enjoyable stay.
David
United States of America,
December
2023
8.8/10
Staying at the Shaw Club was a delightful experience overall. The atmosphere was lovely, quiet, and comfortable, perfect for a relaxing getaway. However, there was a short wait for a breakfast table which can be a minor inconvenience.
Rooms
9.0
The room at the Shaw Club was lovely, quiet, and comfortable.
Service
9.0
The maid staff at the Shaw Club were just waiting to make your visit to Niagara on the Lake memorable. They were very accommodating and even helped make dinner reservations upon check-in.
Location
9.0
The location of the Shaw Club is excellent, being in the center of town within walking distance to the Shaw Festival theatres, shops, and restaurants. Despite being close to the main road, it is very quiet.
Dining
8.0
The dining experience at the Shaw Club exceeded my expectations. The friendly staff in the conservatory provided good food with a nice variety.
Facilities
9.0
The Shaw Club had great facilities, offering a comfortable and enjoyable stay.
Alfred
United Kingdom,
November
2023
8.4/10
The hotel is in an ideal location for exploring the town while staying away from the noisier streets. The rooms are comfortable, but the barking dog was disruptive in the evening. The service is exceptionally helpful and very personable, making the stay enjoyable. The dining experience was delicious with a variety of great choices. The facilities are top-notch with everything needed for a pleasant stay.
Rooms
7.0
The rooms are comfortable with personal notes from previous patrons, but the barking dog in the evening was a downside.
Service
9.0
The service is exceptionally helpful and very personable, making the stay enjoyable.
Location
8.0
The hotel is ideal for exploring the town while staying away from the noisier streets.
Dining
9.0
The dining experience was delicious with lots of great choices.
Facilities
9.0
The facilities are top-notch with everything needed for a pleasant stay.
Brandon
United States of America,
November
2023
8.6/10
I had a relaxing stay at the hotel with its cozy feel and comfortable, well-appointed rooms. While the property is very old and needs a refresh, the service was top-notch and very attentive, making my visit pleasant. The location is unbeatable, offering easy access to town, shopping, dining, and beautiful lakeshore views. The dining experience was delicious, offering a variety of choices, and the facilities were excellent overall, enhancing my stay.
Rooms
7.0
The rooms had a cozy feel and were comfortable and well-appointed, despite being very old and in need of a refresh.
Service
9.0
The service was very attentive to the guest's needs and the staff was friendly and accommodating.
Location
10.0
The location is great, within walking distance to the town, theater, Main Street for shopping and dining, and the relaxing lakeshore.
Dining
8.0
The dining was delicious, offering a variety of choices including fresh fruit, salmon, meats, cheese, bagels, cereals, breads, and a featured hot dish.
Facilities
9.0
The facilities were excellent and contributed to a delightful experience during my stay.
friendly staff
very old
Daniel
United Kingdom,
October
2023
8.8/10
The hotel was a delightful stay with comfortable and quiet rooms offering great views from the window. The service was excellent, providing a very pleasant and accommodating experience. The location was perfect for walking to town and enjoying the surroundings. The dining was fantastic, offering a variety of delicious options. The facilities were top-notch, providing a great overall experience.
Rooms
9.0
The rooms were just delightful, especially with the fireplace on a very cold fall day. The only minor downside was the lack of a dresser, but there were stands for our suitcases and a spacious closet.
Service
9.0
The service was simply amazing, offering country club-level service and experience. The staff was very welcoming and provided helpful advice on local amenities.
Location
9.0
The hotel is conveniently located near many vineyards and just a short walk to the old town centre. It's a great distance from the busy tourism area but still easily accessible to all attractions.
Dining
8.0
The dining experience was fantastic, offering ample options including grilled sandwiches. The only small criticism was the absence of oatmeal for breakfast.
Facilities
9.0
The hotel provided excellent facilities, including a variety of amenities. The grilled sandwiches were a highlight of the dining experience.
cozy fireplace
lack of dresser
Murray
United States of America,
October
2023
8.2/10
The hotel had a beautiful and very conveniently located spot near town, although the view from the room was just parked cars. The staff was pleasant overall, but there were unfriendly faces during check-in. The location was fantastic, close to the main area of town and walkable to all attractions. The dining experience was lovely, with a great variety of options. The hotel facilities were enjoyable, despite a few shortcomings.
Rooms
8.0
The rooms were very beautiful and conveniently located, but not made up the second day despite the door sign.
Service
7.0
The service was nice overall, but a couple of staff members were not friendly during check-in on the 28th.
Location
9.0
The location was fantastic, close to all restaurants and attractions, right down to Lake Ontario just a couple blocks away.
Dining
9.0
The dining experience was great with a wonderful variety of options.
Facilities
8.0
The hotel facilities were enjoyable and well-maintained.
Convenient location
Unfriendly staff
Paul
United Kingdom,
September
2023
8.4/10
The hotel offers spacious and soothing rooms with huge bathrooms and fireplaces, though some may prefer a more quaint B&B. The accommodation is well-appointed and very comfortable. The service is superbly friendly and extremely accommodating, with kitchen staff demonstrating excellent service excellence. The location is perfect for enjoying sunset views, close to biking/running trails and a quick walk to the Shaw Festival. The dining experience had a nice selection but lacked variety. Overall, a great stay with some room for improvement.
Rooms
8.0
The rooms were well-appointed, very comfortable, and clean.
Service
9.0
The service was superbly friendly and extremely accommodating.
Location
10.0
The location is fantastic, within walking distance of parks, shops, dining, and theaters in Niagara-on-the-Lake.
Dining
7.0
The dining had a nice selection but lacked variety.
Facilities
8.0
The facilities were well-maintained and offered a pleasant stay.
Elmer
United States of America,
September
2023
9.2/10
My stay at the hotel was truly pleasant. The rooms were excellent with lots of elegant touches, making it great for a good night's sleep. The service was top-notch, with the staff being happy to accommodate my requests and providing valuable advice on local attractions. The location was perfect, allowing easy access to all the sites on my vacation and offering a peaceful retreat away from the busy tourism area. The dining experience was delicious and different, adding a touch of gourmet flair. The facilities were great, enhancing my overall stay.
Rooms
9.0
The rooms were excellent with lots of elegant touches, great bathroom, and cleanliness for a cozy sleep.
Service
9.0
The service was fantastic, with staff happy to store items in a refrigerator and offering professional, courteous assistance, including valuable recommendations on restaurants and transportation.
Location
10.0
The location was perfect for exploring, being close to town yet tucked away in a serene setting next to the Marina and within walking distance to the old town center.
Dining
9.0
The dining experience was delicious and unique, with tasty options, including gluten-free choices, resembling a step up from typical hotel breakfasts like Hampton Inn.
Facilities
9.0
The facilities were top-notch, offering everything I needed for a comfortable and enjoyable stay.
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